Dear Valued Sportsman’s Guide Customer,
As you are probably aware, the United States has been experiencing an ammunition shortage dating back to early 2020. According to industry experts, ammo is expected to remain scarce for at least another year. Multiple factors have contributed to the current shortage, including:
· Supply chain disruptions during the pandemic
· A new surge in gun ownership
· The bankruptcy of a major supplier
· Shortages of primers and other raw material
· New sanctions on Russian ammunition put in place by the Biden administration
During this period of heightened demand and constrained supply, Sportsman’s Guide allowed backorders to be placed on certain ammunition. In good faith, we believed our suppliers would make good on their promises to deliver inventory.
However, after nearly 2 years, suppliers are still unable to fulfill most of our purchase orders or provide reliable dates indicating when ammunition will reach our warehouse.
Based on continued uncertainty and extremely long delays of receiving inventory, we have decided to cancel all customer backorders for ammo.
We know you have waited patiently and done everything correctly to keep your backorder in place. But we simply don’t feel it’s right for us to keep pushing your order out and being unable to provide you with a reliable date for delivery, with no end in sight.
We know this news is disappointing, and we deeply apologize for falling short of your expectations. Our goal is to delight our customers with every transaction, and it pains us to be unable to do so in this instance. Canceling your order is the last thing we wanted to do, but we feel it’s the right thing to do. We truly value your business and hope you understand why we made this difficult decision.
As a small token of appreciation, we are sending you a promotional $25.00 gift card valid through 7/31/22. We know you’d rather have your ammo, but we hope this small gift helps make things right.
Sincerely,
Your Friends at Sportsman’s Guide
As you are probably aware, the United States has been experiencing an ammunition shortage dating back to early 2020. According to industry experts, ammo is expected to remain scarce for at least another year. Multiple factors have contributed to the current shortage, including:
· Supply chain disruptions during the pandemic
· A new surge in gun ownership
· The bankruptcy of a major supplier
· Shortages of primers and other raw material
· New sanctions on Russian ammunition put in place by the Biden administration
During this period of heightened demand and constrained supply, Sportsman’s Guide allowed backorders to be placed on certain ammunition. In good faith, we believed our suppliers would make good on their promises to deliver inventory.
However, after nearly 2 years, suppliers are still unable to fulfill most of our purchase orders or provide reliable dates indicating when ammunition will reach our warehouse.
Based on continued uncertainty and extremely long delays of receiving inventory, we have decided to cancel all customer backorders for ammo.
We know you have waited patiently and done everything correctly to keep your backorder in place. But we simply don’t feel it’s right for us to keep pushing your order out and being unable to provide you with a reliable date for delivery, with no end in sight.
We know this news is disappointing, and we deeply apologize for falling short of your expectations. Our goal is to delight our customers with every transaction, and it pains us to be unable to do so in this instance. Canceling your order is the last thing we wanted to do, but we feel it’s the right thing to do. We truly value your business and hope you understand why we made this difficult decision.
As a small token of appreciation, we are sending you a promotional $25.00 gift card valid through 7/31/22. We know you’d rather have your ammo, but we hope this small gift helps make things right.
Sincerely,
Your Friends at Sportsman’s Guide
