Cmoor said:truthfully small gun shops in small towns have a very difficult time making any real profit because of the online sales. Online gun sellers are able to make big purchases and sell in volume to make their money while taking advantage of local shops who receive those guns for a local buyer. Some buyers like to justify this by saying they buy other stuff at those shops if this is you then great. The reality is 90% of those online gun buyers never buy anything else when they pick up the gun or at any other time either.
Ok sorry off topic rant off... lol
I don't know you and I don't know your shop so its not directed at you specifically but .. I am a LOYAL sucker for good/great customer service. I come from a place where the norm were mom and pop shops. No faceless malls with transient teen employees.
You went to the same small shops all the time because they were a friendly face, they knew what you ordered, you shared some pleasantries and so on. They were neighborhood shops.
Here in AZ I went to the same FFL for years for gun pickups even after they raised their prices twice just because they were a pleasure to work with and you walked in to a smile, a hello and some chit chat.
My personal experience with gun shops so far in AZ is .. customer service and a friendly face is rare. Seems to be the industry. So ... long way of saying .. if a shop had pleasant great customer service and the buying experience was overwhelmingly positive I would gladly pay more for it.
I will say .. my last 2 guns were purchased at Teds shooting range and it was great. Hence.. if I can I will use them again for in store gun purchases and do check their inventory first when thinking about a new gun. They cant carry everything but if they do have something I am looking at I intend to use them first .. even if its a little more expensive to do so.