Suck My Glock
Member
I'm not a Magpul fanboy, although I do use some of their products. And have been thrilled with their willingness to move out of Colorado very publicly over principles.
Earlier this year, i was trying to adjust a Magpul BUIS out in the forest when the damned nut for the rail clamp screw few into the dirt and was lost forever. I finally got around to locating a replacement nut at the hardware store. I was willing to have a zinc or stainless steel one rather than black. No biggie.
But wouldn't you know it; the nuts at every hardware or home improvement store of the appropriate thread were all too large of a hexagon in outside diameter to fit into the nut recess on the BUIS. I was just gonna have to visit Magpul's website and order their (I expected to be) overpriced specialty nut for a ridiculous amount, plus shipping.
But as I perused Magpul's website looking to find that one little item, it just wasn't listed. Oh joy. I sent an email to their customer service department via the contact portal requesting what it would cost.
To my excited relief, Clark, one of their employees, replied he would mail me one for free! Awesome, dudes. Thanks.
But last week, I get a small package from Magpul. I was a little puzzled, because a simple nut can be sent in an envelope. What would require a box? Upon openning, not only is there my replacement nut AND bolt, but Clark decided to also send me a cold weather beanie (with Magpul logo, of course).
It is refreshing on its own when a company sends you a simple part for free. Its all together cool when they send bonus free practical stuff!
I'm outside tonite, wearing my new Magpul beanie, enjoying its warmth, and decided I just needed to share this.
I am now a Magpul fan, if not a fanboy.
Earlier this year, i was trying to adjust a Magpul BUIS out in the forest when the damned nut for the rail clamp screw few into the dirt and was lost forever. I finally got around to locating a replacement nut at the hardware store. I was willing to have a zinc or stainless steel one rather than black. No biggie.
But wouldn't you know it; the nuts at every hardware or home improvement store of the appropriate thread were all too large of a hexagon in outside diameter to fit into the nut recess on the BUIS. I was just gonna have to visit Magpul's website and order their (I expected to be) overpriced specialty nut for a ridiculous amount, plus shipping.
But as I perused Magpul's website looking to find that one little item, it just wasn't listed. Oh joy. I sent an email to their customer service department via the contact portal requesting what it would cost.
To my excited relief, Clark, one of their employees, replied he would mail me one for free! Awesome, dudes. Thanks.
But last week, I get a small package from Magpul. I was a little puzzled, because a simple nut can be sent in an envelope. What would require a box? Upon openning, not only is there my replacement nut AND bolt, but Clark decided to also send me a cold weather beanie (with Magpul logo, of course).
It is refreshing on its own when a company sends you a simple part for free. Its all together cool when they send bonus free practical stuff!
I'm outside tonite, wearing my new Magpul beanie, enjoying its warmth, and decided I just needed to share this.
I am now a Magpul fan, if not a fanboy.
