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ID scanning to be required for adult signatures starting in June 2022
On June 28, 2022, FedEx Express and FedEx Ground will enable ID scanning functionality for deliveries in the U.S. which require an adult signature. Our ID scanning technology will electronically capture the recipient’s name and automate age verification. This new process eliminates the need for manual data entry of recipient information and improves the accuracy of recipient information.
When a recipient’s ID is scanned, our scanning technology will:
Capture the recipient’s name associated with the ID and auto-populate the first initial and last name.
Confirm the recipient is 21 years or older.
Our software does not record any other personal data (e.g., driver's license number, phone number(s), birthdate, home address, etc.). However, capturing the recipient’s first initial and last name is part of the existing proof of delivery process for all signature deliveries and will be retained only as long as necessary.
ID scanning to be required for adult signatures starting in June 2022
On June 28, 2022, FedEx Express and FedEx Ground will enable ID scanning functionality for deliveries in the U.S. which require an adult signature. Our ID scanning technology will electronically capture the recipient’s name and automate age verification. This new process eliminates the need for manual data entry of recipient information and improves the accuracy of recipient information.
When a recipient’s ID is scanned, our scanning technology will:
Capture the recipient’s name associated with the ID and auto-populate the first initial and last name.
Confirm the recipient is 21 years or older.
Our software does not record any other personal data (e.g., driver's license number, phone number(s), birthdate, home address, etc.). However, capturing the recipient’s first initial and last name is part of the existing proof of delivery process for all signature deliveries and will be retained only as long as necessary.