Props for Burris

[smithers599]

Had a 1.5-6 Burris Fullfield on an AR10 for about 35 years. Recently, the crosshairs went cattywumpus. Went online to the Burris website, and described the problem. They sent me a pre-paid mailing label. I sent the scope back. They fixed it. They returned it, repaired and reconditioned. Bam, done.

That's how you do a lifetime warranty. Thank you Burris.

 

[Ballistic Therapy]

I have had the same experience with Burris.
I have also had the same experience with Leupold.

 

[samnev]

I nah the same experience with a XTR II.

 

[Hammer 35]

Good to know. I just picked up a nice used 3-12x Burris. Good to know they'll take care of it if I need it

 

[smithers599]

They returned the scope, repaired, with the reticle squared up.
After a couple of magazines, the reticle got canted again!
I notified the customer service center, they sent me a prepaid shipping label, I sent the scope back.
They said, "We'll send you a new scope. Pick one that's within the same price range." I chose a 1x6 to replace the old 1.5x6. They sent it within days.
Awesome warranty. I couldn't be more pleased.

 

[Doc]

They returned the scope, repaired, with the reticle squared up.
After a couple of magazines, the reticle got canted again!
I notified the customer service center, they sent me a prepaid shipping label, I sent the scope back.
They said, "We'll send you a new scope. Pick one that's within the same price range." I chose a 1x6 to replace the old 1.5x6. They sent it within days.
Awesome warranty. I couldn't be more pleased.

Burris.jpg

Outstanding customer service!

 

[Hedley lamarr 23]

I love burris..they did the same thing to me..with a pair of binoculars